Privacy Policy

At Coudy, protecting your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase through our website.

Information We Collect

We may collect personal information that you voluntarily provide, including your name, email address, phone number, billing and shipping address, and payment details when placing an order or contacting our support team.

We also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and browsing activity through cookies and similar technologies.

How We Use Your Information

Your information may be used to:

Process and fulfill orders.
Provide customer support.
Improve our website and services.
Communicate order updates and important notifications.
Prevent fraud and maintain website security.
Send promotional emails if you have chosen to receive them.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance functionality. You may disable cookies through your browser settings, although some features of the website may no longer function properly.

Sharing of Information

We do not sell or rent your personal information. Your data may only be shared with trusted third-party service providers, such as payment processors, shipping companies, and technology partners, when necessary to complete your order or operate our business. We may also disclose information when required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no internet transmission can be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have the right to access, update, correct, delete, restrict, or request a copy of your personal information. You may also withdraw your consent for marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

Data Retention

We retain personal information only for as long as necessary to fulfill legal, contractual, and operational obligations. When no longer required, your information is securely deleted or anonymized.

Policy Updates

Coudy reserves the right to update this Privacy Policy at any time. Any changes become effective immediately after being published on this page. Continued use of our website constitutes acceptance of the updated policy.